Freelance · Retail Tech Partner
Designed and delivered a structured enablement program — playbooks, demo scripts, and discovery frameworks — to elevate partner sellers' technical fluency and shorten deal cycles.
Freelance · D2C Brand
Built a Tableau / PowerBI reporting layer on top of scraped marketplace data to surface pricing trends, competitor positioning, and SKU-level performance signals.
Personal Initiative
Created short, scenario-driven training modules to teach families and small business owners practical digital safety habits — passwords, phishing, device hygiene.
Personal Initiative
An ongoing experiment applying Lean Six Sigma to everyday operations — mapping personal workflows, removing waste, and documenting repeatable improvements as case studies.